Frequently Asked Questions

Everything you need to know about your Crupon experience.

What materials are used in Crupon products?

We prioritize premium, sustainable materials including organic cotton, ethically sourced wool, and high-grade recycled fibers to ensure both comfort and durability.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

Crupon accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my garments?

To maintain the quality of your items, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner tag of each piece.